No to indoor shopping, Yes to indoor security
Yes, Ontario and Alberta are still in lockdown. After last month's decision by the government to impose another lockdown to stop the spread of COVID-19, we are still unable to do any indoor shopping.
Fortunately, in order to keep business up, and consumers safe, malls are open for essential stores
only, and curb-side/indoor pickup. However, malls have imposed strict rules and guidelines for
those who decide to shop at essential stores. These guidelines must be followed in order to keep
these stores open. Of course, with no one watching it can become a free for all for shoppers.
Malls must have enough security to ensure that proper guidelines are followed and shopper
safety is put first.
Here are ways in which the Harkav Security team can assist with indoor shopping at retail malls:
Outdoor line patrol: When going to the malls during the lockdown, you will most likely be
asked to line up outside as there is a limited capacity set. In order to have this be effective, social
distancing rules as well as masks are required. Harkav security guards will patrol the lines to
ensure that each individual is six feet apart, and correctly wearing their mask. The guards will
also direct any changes to where the line begins and ends if need be.
Entrance patrol: Unfortunately, not everyone is willing to follow the rules when it comes to
essential store shopping. Some shoppers may want to go for a quick walk or to a store that may
be closed. Harkav Security guards will be at the front of the mall entrance asking each shopper
which store they are headed to, and directing them. If shoppers are planning to go to a store that
is closed, they will be politely made aware, and turned back. This is to ensure that shoppers are
there for the right reason, and that there are less potential disruptions.
In-malls patrol: Once shoppers enter the mall there will be security rope cutting off areas that
cannot be entered. This means that shoppers will only be allowed in sections where essential
stores are. As we can imagine, it is inevitable to assume that all shoppers will follow the rules.
Some may want to jump over the rope to walk around. Harkav Security guards will be placed
around the mall and patrol the areas. If any shoppers decide to trespass onto areas that are
secured off, they will be turned away and asked to either continue on to the essential store, or to
exit the mall. If any disruptions do arise, Harkav Security guards are highly trained in de-escalating tense situations.
Essential store security: Since essential stores will be the only ones that allow shoppers, it is
more than likely to get a bit crowded. It's important that the set limit of customers allowed in is
followed. If too many customers are in a store at any given time, there is a possibility that the store may be fined as it goes against government rules. Harkav Security guards will be at the
front of each store to ensure that the right amount of people are entering . They will also ensure
that the correct sides of entry are followed.
It is also important that rules are followed inside the stores as well. Big box stores such as
Walmart which is open for essential needs, finds it to be one of the easiest for rules to be ignored.
Stores are large and spread out, which means that shoppers have the possibility of removing
masks without anyone noticing. Our security guards will be patrolling each section of the store to
ensure that all rules are followed.
Essential vs Non-essential items: One of the biggest changes in this lockdown is the
implementation of banning the purchase of non essential items . As one can imagine, this can
cause confusion and anger, and lead to a disregard of the rules. Harkav Security guards will pay
specific attention to the sections that are off limits, and ensure that no shoppers are finding their
way in. Our security guards are well aware and prepared for any disturbances that may arise due
to this rule.
For pandemic response security or retail security services in Toronto (GTA area), you may call our office at
647-913-0085. For pandemic response security or retail security services in Ontario (other cities) please call our toll-free at 1-855-5HARKAV to assist you in your local area. For pandemic response security or retail security services in Alberta, you may call our office at 647-806-1189.
1. Bundale, B. (2021, April 9). Ontario retailers adjust to new rules, non-essential goods
off-limits to shoppers. thestar.com.